· A user can only manage subscriptions from RealPage Central. You will not be able to subscribe or cancel from the property level.
· The user submitting the subscription requests must have the ‘Access RealPage Central’ and 'Manage AppPartner Subscriptions' permissions. Both of these permissions are located under the Core center. If you do not have this permission, please contact your Super User.
· If you are a super user and need assistance with assigning this permission, please reference pages 3-6 of the attached user guide.
· For additional assistance, please submit a support ticket from https://www.realpage.com/support/, choose RealPage Exchange in the product dropdown.
· Your subscription request will remain in Pending status until Respage approves the subscription. You can view the status of your subscriptions at any time by clicking on the number hyperlink under the Selected Properties.